Linking CRM and Accounting
Streamlining business processes to achieve greater efficiency and cost savings is important for many businesses. However, integrations between front-office and back-office systems are often overlooked or dismissed due to high up-front costs and security concerns. This whitepaper discusses why businesses should consider integrating CRM (front-office) and Accounting (back-office) software, and how they can do this in a cost efficient and secure way.
Integration
When we set out to develop our accounting links we did so to overcome the following issues:
- Eliminate dual entry of data - update contact information once.
- Improve office workflow experience - encouraging a natural flow to handling data entry and retrieval
- Eliminate the need to move between different applications to do simple tasks.
- Provide controlled access to information for your sales staff, enabling them to access important sales data without compromise to business accounting integrity.
Overall by effectively integrating your marketing, sales, and customer service functions, a good CRM system makes it easier for everyone inside your company to work together and share critical information that all comes together to keep your customers satisfied and loyal.